sales@archiglass.co.uk
sales@archiglass.co.uk

Contact

Architectural Glass Installations Ltd        

Unit 21/22 Fountain Business Park

Fountain Lane

Oldbury

B69 3BH

 

sales@archiglass.co.uk

aftersales@archiglass.co.uk

 

 

 

Opening Times - Factory

Mon-Fri :

06:30  - 04:30 

06:30  - 04:00 

Opening Time - Office

Mon-Sun :

08:30  - 21:30 

We're looking forward to hearing from you!

Our Location

You can also contact us at any time using the online contact form below:

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Our terms and conditions and be viewed by downloading the below document:

TERMS CONDITIONS AGI.pdf
Adobe Acrobat document [145.9 KB]

Complaints Procedure

At Architectural Glass Installations Limited we strive to provide a first class service to all our customers. However, there may be an occasion when you are not happy with the service you have received.

 

If you have any queries, suggestions or complaints:

 

1. In the first instance, if you wish to complain about out service, please speak to a member of staff who will try to sort things out for you directly, or will put you in touch with someone who can help.

2. If you send your complaint by email or post, we will aim to fully respond within 10 working days of receipt. If they cannot respond fully within 10 working days, they will keep you informed on the progress of our investigation.

3. We will try to put things right the first time, but if you are not satisfied with the way your complaint is handled and wish to take the matter further, you can contact our Competent Person Scheme, Certass.

 

If you are still dissatisfied having followed all the stages of our internal complaints procedure, you may apply to Certass for an independent investigation of your complaint. Please write to the following address or use the telephone, fax or email deatils:

 

Certass

37 Carrick Street

Ayr

KA7 1NS

 

TEL: 01292292099

FAX: 01292611723

EMAIL: info@certass.co.uk

Customer Service Contact Details

Architectural Glass Installations Ltd

Unit 21/22 Fountain Business Park

Fountain Lane

Oldbury

B69 3BH

 

sales@archiglass.co.uk

aftersales@archiglass.co.uk

search facebook: @archiglassltd

 

email us:

sales@archiglass.co.uk

aftersales@archiglass.co.uk

 

You can also use our contact form.

email us. find us on facebook. drop by to see us.

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